Information We Collect

When you reach out to us for corporate flower arrangements or gift services, we gather information you choose to provide. This includes your name, business name, email address, phone number, delivery addresses, and specific requirements for your floral needs. We also collect payment information when you place orders, though this is processed securely through our payment partners.

For our corporate clients, we may collect extra business details such as company registration information, preferred delivery schedules, and budget needs. This helps us deliver a service that is tailored to your business.

Our website automatically gathers certain technical details when you visit. This includes your IP address, browser type, device information, and how you navigate our site. We use this data to enhance our website performance and understand how clients discover our services.

How We Use Your Information

We utilize your personal information primarily to fulfill flower orders and deliver excellent customer service. This includes processing your orders, coordinating deliveries, crafting custom arrangements based on your requirements, and communicating about your service needs.

We also use information to enhance our services and website experience. This helps us understand which corporate floral offerings are most valuable to our clients and how we can better support the business community in United Kingdom.

Information Sharing and Disclosure

DeltaCrestGroup respects your privacy and does not sell your personal information to third parties. We only share information when necessary to provide our services or when legally required.

We may share necessary information with trusted service partners who help us operate our business. This includes delivery partners, payment processors, and technical service providers. These partners are contractually obligated to protect your information and use it only for the specific services they provide to us.

We may disclose information if required by law, court order, or government request. We may also share information to protect our rights, property, or safety, or the safety of our customers and employees.

Data Security Measures

We regard the protection of your personal data as a priority and deploy suitable technical and organizational safeguards to guard it. This encompasses safe data storage, encrypted transmissions, and restricted access to personal information inside our company.

Although we employ robust security measures, no online transmission method is completely foolproof. We regularly update our security practices to counter evolving threats.

Your Privacy Rights

You hold important rights concerning your personal data. Subject to applicable laws, you may be entitled to access, rectify, delete, or limit how your information is used.

To exercise these rights, contact us via the details at the policy’s end. We will reply within a reasonable period as mandated by law.

Data Retention

We keep personal data only as long as needed to deliver our services and meet legal duties. Retention durations differ based on the data type and its intended purpose.

Cookies and Website Tracking

Our site employs cookies and related technologies to enhance your browsing experience and gain insights into how visitors interact with our pages. Cookies assist us in recalling your choices and evaluating site performance.

You can manage cookie preferences via your browser settings. Note that turning off some cookies might impact how the site works. For more details about our cookie practices, see our Cookie Policy.

Third-Party Links

Our site might include links to external sites or services. This privacy policy covers only DeltaCrestGroup and our site. We are not accountable for the privacy practices of other websites.

We recommend reviewing the privacy policies of any third-party sites you access via links on our site.

Policy Revisions

We may periodically revise this privacy policy to reflect changes in our practices, offerings, or legal obligations. When substantial changes occur, we will update the "Last Updated" timestamp at the top of this policy.

We invite you to review this policy from time to time to stay informed about how we safeguard your privacy.

Contact Us About Privacy

If you have questions about this privacy policy, want to exercise your privacy rights, or have concerns about how we handle your information, please reach out.